Water damage restoration is a multi-layered process meticulously carried out by our experts to eliminate the risk of wet carpets causing mold growth and various health hazards. From the initial inspection to ensuring your property is safe for you and your family, our approach is friendly and holistic. Flood restoration, including carpet drying, is a complex process and should not be taken lightly. Hire our experts today to save time and avoid hassles.

Here’s our step-by-step flood restoration and water extraction approach that guarantees 100% positive results:

• Site Inspection: Understanding the problem is the first step towards resolving it. We evaluate the damage and advise clients on the appropriate restoration procedure. We also offer a free price quote based on the inspection.

• Antimicrobial Treatment: We treat the affected area with an antimicrobial spray to prevent mold build-up.

• Water Extraction: Excess water is extracted using powered equipment.

• Carpet Drying: The carpet is then dried– on-site

• Floor Treatment: We apply an antimicrobial spray to the floor underneath the carpet to prevent future fungal growth.

• Drying Equipment: Air movers and commercial dehumidifiers are used for fast on-site drying, ensuring optimal conditions are maintained.

• Regular Inspections: We conduct regular inspections following the restoration process to ensure optimal drying conditions.

• Final Cleaning: Once the carpet is dry, we steam clean it to kill any remaining bacteria and mold.

It is crucial to use commercial-grade equipment even for minor floods due to the risk of water seeping into furniture, walls, and floors. Our professional-grade equipment ensures thorough drying and restoration, preventing further damage and health risks.

We understand that dealing with flood damage is stressful, so we've made our payment process as simple and flexible as possible. You can choose to pay upon completion of our services using Visa, MasterCard, Zip Pay, cash, or bank transfer. We also offer the option for insurance to either pay directly, depending on the insurer, or for you to pay and then be reimbursed by your insurer. Regardless of your payment method, we can come out urgently to sort everything out and explain all the details to you. Your peace of mind is our priority, and we're here to make the restoration process smooth and hassle-free.

Carpet Master can provide a comprehensive report that includes our assessment, treatment plan, and all other details insurers need to make an informed decision about next steps.

Our reports typically contain:

• Assessment of Damage: A detailed description of the extent of the flood damage, including affected areas such as carpets, walls, floors, and furniture.

• Treatment Plan: A step-by-step plan outlining the necessary actions to restore the property, including cleaning, drying, sanitizing, and deodorizing.

• Equipment Used: A list of all the specialized equipment employed in the restoration process, such as industrial dehumidifiers, air movers, and water extractors.

• Cost Estimates: A detailed breakdown of the costs associated with the restoration work, which is often a major factor for insurers. This includes labor, equipment, and materials.

• Before and After Photos: Visual evidence of the damage and the restoration work completed.

• Moisture and Humidity Readings: Data showing the moisture levels before and after the treatment to demonstrate the effectiveness of the drying process.

One of the key reasons to save the carpets during a flood is because the same equipment needed to draw moisture out of the carpets is also necessary to extract moisture from walls, floors, and other structural elements of the house. By addressing the entire environment comprehensively, we ensure that the property is thoroughly dried and sanitized, preventing further damage and health hazards. This holistic approach not only restores the carpets but also safeguards the integrity of the whole property.

By providing this detailed report, we ensure that insurers have all the information they need to process claims efficiently, giving our clients peace of mind during a challenging time.